Returns & Exchanges
At Amir & Amira, we want to make sure that you are completely satisfied with your purchase. When you receive your purchase, examine it carefully. You have 10 days to return or exchange item to us. If you wish to exchange and item or return an item for a refund, you may call customer service at 800-928-6030 or email us at firstname.lastname@example.org to request a return authorization.
All products must be returned in their original condition, unaltered, unworn and unwashed with tags and labels still attached, with a copy of the invoice and the reason for return included. Exchanges must be for an item of equal or lesser value, and we will adjust the final cost as needed.
Returning an Online Purchase by Mail
To return your online order by mail:
- Detach the bottom portion of your packing slip labeled "Return Form." Please indicate the quantity for each item being returned on the front, and circle a Return Reason code.
If you are returning a gift and prefer that we send you a merchandise credit* (rather than issue a refund to the original purchaser's credit card), please check the box at the bottom of the packing slip.
- Fill in your contact information in the space provided on your packing slip so that, if necessary, we can contact you about your return.
- Place the items you're returning along with the completed Return Form in a box and seal it securely. Detach the pre-addressed return label from the packing slip and place it on the box or use your own mailing label.
- Mail your package via the carrier of your choice to:
Amir & Amira
P.O. Box 274
New Rochelle , NY 10802
- All costs associated with your return are your responsibility. We suggest you obtain a tracking number and insurance as we are not responsible for lost packages.
- We cannot refund original or return shipping charges.